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Heavens Recruitment Ltd

Oh look, another employment agency that scraped my profile from LinkedIn, created a likely e-mail address for me at work and used it to promote their services to me.

Nigel Frank

Scraping profiles from social media and then using the information gained to contact the individual is unfair data processing. Yet Heavens Recruitment Ltd admitted that they found my information on LinkedIn and used it to contact me at work. Apart from the fact that I find this a tad creepy, Heavens Recruitment actually have an account with LinkedIn. Why on earth would I do business with an organisation that has clearly demonstrated that they couldn't give a toss about honouring the agreements they make with other organisations?

In LinkedIn's User Agreement, under the "DOs" and "DON’Ts" section, it states that you agree that you will not:

Scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work).

What part of this does Heavens Recruitment Ltd not understand? Or do they understand it but they're so desperate that they'll happily breach the terms to get their way?

Scraping profiles from LinkedIn is a double-whammy because the organisation is likely breaching LinkedIn's terms and they'll be unfairly processing personal information. Plus, it's a clear sign of desperation; what would the company do if they weren't able to scrape profiles from LinkedIn? Is Heavens Recruitment Ltd relying on the abuse of data protection law to stay in business?

If you receive an e-mail out of the blue from this company you might want to ask them how they obtained your information, and submit a complaint to the ICO if they're unwilling to answer or admit to scraping your profile from LinkedIn.

Added: 30.08.2016